How do I change my payment date?

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To change your payment date, call our collections department on (844) 505-4576, toll-free.

There are some rules to consider before changing your payment date:

  • You can't move the date of your first payment, so make sure you choose this date carefully.
  • No date changes can take place if you're behind on a payment.
  • If you usually pay by Pre-Authorized Debit then you need to give us 5 working days notice before your payment is due so we can tell the bank.
  • You can only move your payment date once in any 2 month period.
  • You can move your payment date further away a maximum of 3 times a year and 5 times over the loan term.
  • You can only move your payment date forward by 20 days maximum.

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