Dear Customer,
LendingMate recognizes these are unsettling times, with the coronavirus (COVID-19) situation rapidly evolving across Canada.
You can rest assured that we are doing everything we can to ensure our customers still have access to the credit they need, particularly when they need a helping hand the most.
As a result of this situation there has been a significant increase of demand for our product and we would like to reiterate that we remain fully operational and are taking every preventative measure to continue to provide the service to our current and future customers.
We’re confident that our services will be unaffected throughout this period.
Things you should know:
Our loan applications are processed and paid out with no physical meeting/document requirements and can be completed from the safety of your own home.
Our Customer Service Representatives are experiencing high volumes, and as such, response times may be slightly longer than normal.
We will continue to closely monitor developments in this global health crisis and will take additional precautions to support our customers. Please check back to the homepage for updates and for additional information about COVID-19, visit Public Health Agency of Canada or your local health unit website.
There’s no doubt that all of us are going to experience challenging times ahead. Our team will do everything we can to make sure LendingMate is one thing you can rely on.
Thank you for your continued trust during this time,
LendingMate