How long until my guarantor is contacted about a missed payment?

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If your payment is not received on the due date, we will always try to resolve the situation by attempting to collect the payment from your secondary payment method. If we are unable to do so we'll collect payment from your guarantor as agreed.

We will always keep both you and your guarantor updated along the way to make sure everyone is aware of the state of the account.

We are checking your information. Please be patient.