How do I change my payment date?

< Back to FAQs

It's important that your loan repayments are made on time every month to prevent your account from falling into arrears.

Interest on your loan is calculated daily, so moving your payment due date will have an impact on the cost of your loan. For this reason there are restrictions around these types of changes to your account. Changes to your payment date should only ever be requested to bring your future payments in line with the dates your receive your income on a regular basis.

If you need to change your payment date, or you're concerned that you can't make your next payment due to a short term issue, you can contact our collections department by phone on (844) 505-4576 or email us at

We are checking your information. Please be patient.